Payments and delivery terms

 

General
Vera’s Visuals is a small art business 
company from Valkeakoski, Finland.
Vera Korpilaakso is an artist and surface pattern designer behind the company.
Illustrations are inspired by wildlife, nature, harmony, and playful animals.
 
Order
There are 4 steps to order products:
Adding a product to the shopping cart, shipment details, summary, and payment.¨
 
 
Payment methods
Vera’s Visuals art shop’s payment processing merchant is Visma Pay.
Visma Pay passes your payment to the seller and it is a safe payment method.
 
Through the Visma Pay service, you can pay with online banking IDs, wallets, payment cards (credit/debit), invoices, or installments. The following payment methods are available: Osuuspankki, Nordea, Danske Bank, Oma Säästöpankki, Säästöpankki, Aktia, Local Cooperative Banks, S-Bank, Handelsbanken, Ålandsbanken, MobilePay, Masterpass, Pivo, Visa, Visa Debit, Visa Electron, MasterCard and Debit MasterCard cards, as well as Flexibility, Fellow Invoice and Fellow Business Invoice.
 
Contact information for the Visma Pay payment service:
 
Visma Payments Oy (Y-tunnus 2486559-4) 
Sähköposti/email: helpdesk@vismapay.com 
Puhelin/phone: 09 315 42 037 (arkisin klo 8-16) 
Postiosoite/address: Brahenkatu 4, 53100 Lappeenranta

 

 

Delivery terms
An order confirmation will be sent to the customer via SMS or e-mail
Vera’s Visuals reserves the right to reject an order if a customer has repeatedly failed to pay or returned ordered products.
Depending on the order and delivery method, the delivery time is approximately 3-7 workdays.
If there are substantial changes in the delivery time customer will be notified without a delay.
Shipments pass through Posti Oy.
 
 
All items are shipped from 
Valkeakoski, Finland. 
 
 
Return rights
The customer has the right to return products within 14 days in accordance with the Finnish Consumer Protection Act.
The right to return applies only to products that are unused and undamaged in their original packages. The customer is responsible for the costs of return.
If there are defects in the product Vera’s Visuals will bear the costs of return.
The customer pays the return costs.
 
Return time begins when the customer has picked up the product or products.
Please, inform Vera’s Visuals in advance if you wish to return the product vera(at)verasvisuals.fi
When returning the product, please remember to attach the delivery order to the shipping package.
 
 
Address where to return:
Vera’s Visuals
Ulvajankatu 11-13 A7
37600 Valkeakoski
Attach the following information to the shipment:
-Contact information
-Order number
-Bank account number for a refund
-Copy of the order confirmation
The customer information will be handled confidentially.
 

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